We are looking for an enthusiastic:
CUSTOMER SERVICE OFFICER
Do you want to work in a dynamic and flexible organization where customer service is priority and independent thought is encouraged? Continue reading!
This is BRB International BV:
BRB International BV is a worldwide producer of chemicals, silicones and additives. By providing great flexibility and rapid delivery times, we differentiate ourselves from larger competitors. We also focus on R&D, global supply and our unique customizable products. From our facilities in Ittervoort, products are sold worldwide. Besides that, the organization has facilities in Singapore, Hong Kong, China, Malaysia, South Africa, Brazil, Turkey, Dubai, Germany and Poland. Our customers are in a diverse range of industries, including automotive, oil / petrochemical, personal care and construction. Worldwide, approximately 260 employees work for BRB.
Your added value as a Customer Service Officer:
You are the key figure between the customer and the Account Manager and the internal organization. You support the Account Managers in the commercial field. Besides providing the Planning department with necessary sales information you also acquire information from them to relay this to our customers (e.g. issues about lead time and shipment status).
Your background as Customer Service Officer:
You enjoy the challenge of working in an environment where flexibility is encouraged. You are clear and concise in your communication. You are independent but also a team player and your communicative skills are excellent. You keep calm in stressful situations and have the ability to overview the workload. While you are working you always consider the client needs and take action in order to achieve client satisfaction.
Furthermore, you have:
Your talent, work ethic and energy are rewarded with:
- An HBO-degree in a relevant field;
- At least 2 years of experience in a similar role;
- Fluent in English (speaking and writing), other languages are a plus;
- Experience with ERP-systems;
- Working experience in a production environment.
A responsible role within a growing international and sales-oriented product organization. The culture of the organization is informal, ambitious, dynamic and with a strong focus on customer service. Besides that, we offer great working conditions and employee benefits.
More information and applying:
To apply you can use the ''Apply''
button where you can leave your CV and application. For more information about the procedure, you can contact Esmee Dirckx, Junior HR Advisor. If you have any questions about the company or role for which you are applying, you can contact Judith Salden, Sales Leader. Both are reachable through 0475 – 560 300.
Acquisition further to this advertisement is not appreciated.